Just days before it was due to commence, retailer GameStop has delayed the wide launch of its unlimited secondhand game rental program, PowerPass. According to multiple employees and a spokesperson for GameStop, the heavily anticipated service has hit several snags ahead of its launch, and will now be suspended indefinitely.
Assuming PowerPass is relaunched in a functional manner sometime in 2018, this is still not the outcome GameStop wanted right now. Indeed, according to one GameStop spokesperson, the company has merely identified "a few program limitations" that they'd like to iron out to "ensure [they] are able to provide [their] guests an exceptional service".
If you were looking forward to becoming one of GameStop's PowerPass subscribers later this month, we have some bad news for you.
"For those guests who have already purchased the service, we will allow them to bring the pass, and video game they have checked-out, back to receive a full refund", the GameStop representative added.
For now, buying games at GameStop requires old-fashioned monetary exchange.
There is no word when the program will be reinstated. As well, those existing PowerPass customers are also being given a free pre-owned game to make up for the spontaneous change of plans.
A fully functioning and consumer-friendly PowerPass program might give customers a reason to choose GameStop over their respective gaming platform's online marketplace, but for now, it seems the physical video game library dream will have to wait.
What about anyone who already signed up for PowerPass during the soft-launch?