Pharmacist Fired for Refusing to Fill Transgender Woman's Hormone Prescription

Pharmacist Fired for Refusing to Fill Transgender Woman's Hormone Prescription

CNN reported Friday that a transgender woman in Arizona is claiming that a CVS pharmacist refused to fill her hormone prescription. Hall wrote, "I left the store feeling mortified". CVS in April to get her first prescription for hormone therapy.

"I was finally going to start seeing my body reflect my gender identity and the woman I've always known myself to be", Hall wrote.

"CVS Health extends its honest apologies to Ms. Hall for her experience at our pharmacy in Fountain Hills, Arizona last spring", said in a statement to The Hill.

"My family supports me, fortunately, and helped me work through the anger and humiliation this experience caused", she wrote.

Hall wrote that she was on the verge of tears while this pharmacist continually questioned her about the prescription.

Hall added that the experience left him feeling "embarrassed and stressed" to the point where he nearly broke down crying in the store. I didn't want to answer why I had been prescribed this hormone therapy combination by my doctor. "I felt like the pharmacist was trying to out me as transgender in front of strangers", she said.

Hall says the pharmacist did not give her a reason for the refusal and he refused to give her back the doctor's prescription note so she could have it filled at another pharmacy.

CVS released a statement, apologizing for the incident.

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The pharmacist violated the company's policies and "does not reflect our values or our commitment to inclusion, nondiscrimination and the delivery of outstanding patient care", CVS said.

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DeAngelis said the company did not appropriately respond to Hall's complaint because of an "unintentional oversight". The office staff tried to intervene by calling the pharmacist, but he still refused to fill my prescription without explicitly explaining why.

But Steve Kilar, spokesperson for the ACLU of Arizona, told Rewire.News that "the Arizona law that allows pharmacists to refuse service to customers pertains only to abortion and emergency contraception medicine, which is not what Hilde was seeking". "After years of working to affirm my identity in a world where transgender people are questioned constantly about how well they know themselves, the pharmacist refused to fill one of the prescriptions needed to affirm my identity".

"CVS Health extends its honest apologies to Ms. Hall for her experience at our pharmacy in Fountain Hills, Arizona last spring". He said the company learned of Hall's post Thursday and spoke with her Friday to apologize directly. The pharmacist said it was against his personal beliefs.

Hall's incident comes as the Trump Administration is moving to roll back protections for transgender people in healthcare. Trump now has plans to roll back a policy that protects transgender and non-binary people from discrimination in the health care industry.

Walgreens pharmacists are allowed under a company policy to walk away from filling a prescription if they have a moral objection, the company said in a June statement.

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